Can Someone Help?! Pleasssse!!

[summergurl]

Hi Guys, i'm new here and looking for an answer! lol

When playing Mario Kart on the wii (and in particular online) in almost every race atleast once i get a message pop up saying Communications With The Controller Have Been Lost - Touch A To Continue

This is driving me insane as it then takes a few seconds to work again thus losing my place in the race as the other players have driven on by ......

Anyone know what causes this and if it can be fixed?!?!
I have checked all the settings and sensitivity settings but still no good :(

Thanks
Summergurl

[Alfred]

I am trying to think what it could be. Sorry i don't know.

[coveycom]

Hi Guys, i'm new here and looking for an answer! lol

When playing Mario Kart on the wii (and in particular online) in almost every race atleast once i get a message pop up saying Communications With The Controller Have Been Lost - Touch A To Continue

This is driving me insane as it then takes a few seconds to work again thus losing my place in the race as the other players have driven on by ......

Anyone know what causes this and if it can be fixed?!?!
I have checked all the settings and sensitivity settings but still no good :(

Thanks
Summergurl

Hi Summergurl

Glad to see you found the forum ok....welcome aboard!

Sorry to hear your still having communication issues with Mario Kart....is it just this game? do you use the Wii Wheel???

Coveycom

[Alfred]

a message pop up saying Communications With The Controller Have Been Lost - Touch A To continue
I get this when i don't touch the controller for a long time ( When i go to the little boys room ).

[huzzellio]

Sounds like the battery connection is dodgy. The Wii remote has a spring type arrangement that holds the battery tightly for when you swing the remote around. See if you can pull the springs back out as they sound like they've flattened slightly.

[IVAN 66]

Hi Guys, i'm new here and looking for an answer! lol

When playing Mario Kart on the wii (and in particular online) in almost every race atleast once i get a message pop up saying Communications With The Controller Have Been Lost - Touch A To Continue

This is driving me insane as it then takes a few seconds to work again thus losing my place in the race as the other players have driven on by ......

Anyone know what causes this and if it can be fixed?!?!
I have checked all the settings and sensitivity settings but still no good :(

Thanks
Summergurl

Hi Summergurl...
Firstly you need to establish whether the problem is with your
controller or console..
I know you've checked all your settings but I'll go through these anyway..

Is the sensor bar set correctly..If it's below your TV choose that settiing
in the sensor bar options.

Put new batteries in.

Try re-synching the remote to the console..(details are in the Operations manual
that came with your wii)

Wireless devices close to your wii or controller can sometimes interfere with
frequencies...ie: mobile phone,mouse keyboard etc.

If you have one or can borrow one, synch a second wii remote to your
console and see if the problem is still there

If the sensor bar is on a highly reflective surface that can sometimes
affect communication too...

Failing that try a Game cube controller...

There is a thread on the site about Nintendo servicing wiis for free..(I think)
Don't know if that incudes remotes though..

Last resort..Google Nintendo service centre number and give them a call..

Good luck...:D :D

[coveycom]

Here's local's post with contact details for Nintendo:

Customer Services/General enquiries

For all technical enquires including servicing products, guarantee information, troubleshooting, part orders and release dates please contact:

Nintendo Service Centre
Codestorm House
Walton Road
Farlington
Hampshire
PO6 1TR
Telephone: 0870 6060 247 (Calls are charged at the National Rate to the caller)
Fax: 02392 383 444

Email Us:
NintendoServiceCenter@codestorm.co.uk

When sending any products to the Nintendo Service Centre please always contact a representative on the above number before dispatching. Also please use, if possible, the original packaging, add a description of the defect and attach thereto a copy of your proof of purchase showing the date thereof.

[summergurl]

Thanks peeps!! :D greatly appreciated.

I will try your suggestions out tonight after work.

Although i do have 2 remotes and it does it no matter what remote is being used! :( pooo lol

Thanks

[huzzellio]

Thanks peeps!! :D greatly appreciated.

I will try your suggestions out tonight after work.

Although i do have 2 remotes and it does it no matter what remote is being used! :( pooo lol

Thanks
When it says the message, is the light on the remote still lit or do you have to press a to bring the remote back on?

[J-Monkey]

It just sounds like it's your batteries...

Maybe they're always low. It's all I can think of =/

[summergurl]

the batteries are always charged, i have the rechargeable ones.

And yes the light does go out and pressing the A button brings it back on.

[munkle]

the batteries are always charged, i have the rechargeable ones.

And yes the light does go out and pressing the A button brings it back on.

This is the strangest thing I've heard yet with regards to faults. Did you say it only happens with Mario Kart?

To be honest I reckon your best bet would be to give the Nintendo helpline a call. If there's an hardware fault they'll give you quick and easy advice on how to remedy the situation :) They have fast response times apparently.

[summergurl]

Yes it does only happen on Mario Kart - and may i add is EXTREMELY frustrating!! lol

I think my best bet is to ring Nintendo :) thanks

[shane]

the batteries are always charged, i have the rechargeable ones.

And yes the light does go out and pressing the A button brings it back on.

thats strange i have recharable battiries but i dont get this message untill i leave my controller for a long time..i cant think what is wrong with it

[spotter301]

Yes it does only happen on Mario Kart - and may i add is EXTREMELY frustrating!! lol

I think my best bet is to ring Nintendo :) thanks

dont forget to have your japanese phrase book to hand :D ;)